Knowledge Management Specialist, Industrials Sector

Job title: Knowledge Specialist, Industrials Sector 

Overview:

Knowledge Management is one of four key pillars to the Solutions Team at L.E.K. Consulting, alongside Data & Analytics, Market Insights, and Information & Research Center. The Solutions team works together to support and enable our consulting team members to generate best in class insights for our clients. Knowledge Management is focused on developing and distributing insights and frameworks for our consulting team members to leverage on casework. This enables the consulting teams to leverage best-in-class insights, approaches, and to be more efficient in their work. The Industrials Knowledge Specialist plays a key role in driving the knowledge management journey with a direct impact on the sale and delivery capability of the firm.

Responsibilities:

• Coordinate across KM team and Industrials sector specialists to identify sector knowledge priorities and work as a team to capture and codify materials 
• Identify and capture key information from case team efforts including industry insights, strategic and analytic frameworks, case examples, tools and templates
• Consult with case teams on best practice IP and frameworks at case start
• Capture and process knowledge onto our global practice areas sites on the L.E.K. intranet ensuring most recent tools, templates, insights, and knowledge assets are represented and shared; identify content gaps 
• Help develop credentials/materials on key topics across the sector to support client development and sales & marketing efforts 
• Provide value-added front-line support to case teams by providing guidance to curated best in class content and equipping case teams with relevant expertise and resource recommendations
• Boost awareness of KM tools and resources and help staff understand knowledge sharing expectations and policies
• Act as a champion for KM and promote continued enhancements in process, content, and IP best practices across the firm 
• Collaborate with other Core Services teams to collectively provide case teams with a consolidated view of our case delivery resources 
• Create and package content and insights in a manner consistent with L.E.K.’s standards  

Qualifications:

• Bachelor’s degree required with strong academic credentials 
• 3+ years of experience, ideally in the professional services environment. 
• Industrials sector related experience 
• Interest/experience in knowledge management
• Demonstrated strategic thinker with a bias for action
• Self-starting, comfortable working autonomously while appreciating guided coaching and collaborative teaming
• Comfortable in a fast-paced environment juggling multiple priorities
• Excellent written/verbal communication, presentation, and interpersonal skills 
• Ability to engage with stakeholders at all levels of the business
• Energy, enthusiasm, and drive to create a positive working relationship with the business and KM team
• Strong attention to detail
• Track record of high performance and follow-through in a global organization
• Strong proficiency in MS Office 365 suite
• Experience with KM technologies including SharePoint is a plus 

For more information and to apply, go to https://www.lek.com/join-lek/apply/apply-now  

• Candidates responding to this posting must currently possess eligibility to work in the United States 
• L.E.K. Consulting offers a competitive compensation and benefits package 
• L.E.K. Consulting is an Equal Opportunity Employer
• L.E.K. Consulting has a vaccine mandate in place for our U.S. offices which requires our employees to be fully vaccinated (including booster if eligible) for COVID-19 
• L.E.K. Consulting has a hybrid work model in place for our U.S. offices which requires our employees to be in their home office two days a week