U.S. Engagement Manager / Senior Manager, Organization & Performance, Healthcare Services - 2025

About the Organization & Performance (O&P) Practice 

At L.E.K. Consulting, our Organization & Performance (O&P) practice empowers clients to align their organizational structures and operations with strategic objectives, driving sustainable growth and enhanced performance. We specialize in five core capabilities. 

• Organizational Strategy: Designing operating models and governance structures that support strategic goals and foster agility. 

• Performance Improvement: Identifying and implementing cost and operational efficiencies to enhance overall performance. 

• Commercial Excellence: Optimizing commercial functions, including go-to-market strategies and salesforce effectiveness, to drive revenue growth. 

• Post-Merger Integration: Guiding organizations through integration planning and execution to realize synergies and maximize deal value. 

• Value Activation: Translating strategic decisions into actionable plans, ensuring effective execution and tangible results. 

Our O&P team collaborates closely with clients, providing tailored solutions that address both immediate challenges and long-term ambitions. We are committed to delivering measurable impact through a structured, hands-on approach. 

About the Healthcare Practice: 

Healthcare and Life Sciences is L.E.K.’s largest industry sector; we support the most innovative biopharma, medtech, diagnostics, provider, and payer organizations, as well as their investors and partners. Among other awards, we have been recognized as the Healthcare Sector Advisor of the Year and M&A Advisor of the Year. 

Role Description 

There is a need to expand capabilities, particularly in Operations and Supply Chain in the Healthcare Services sector. As a Manager in the O&P practice, you will be a key member of the firm’s senior leadership team and have a real impact on the future of the industries and sectors we work in. You will be responsible for managing multiple O&P client engagements and providing guidance and thought leadership to aid your teams’ project execution. You will also play a key role in helping to identify opportunities, crafting proposals and developing and managing client relationships. 

 Responsibilities 

• Manage multiple project teams and client relationships expertly and efficiently to execute consulting engagements 

• Work directly with clients and Managing Directors to set project objectives, develop analytical frameworks, manage team responsibilities and maintain the timeline 

• Structure complex commercial problems into discrete modules and provide thought leadership to aid project execution 

• Understand the critical issues affecting the client and communicate key insights and recommendations based upon the case team’s research and analysis 

• Work directly with Managing Directors to develop compelling proposals and support client and business development activities 

• Manage, evaluate, and improve the performance of team members 

• Contribute to the management of the firm through involvement in areas such as professional development, recruiting, thought leadership creation, practice building, etc. 

Qualifications & Experience 

• An advanced degree from a top ranked school is preferred (MBA, MHA, PhD) 

• Industry knowledge, especially around the nuances of Healthcare operations 

• Greater than 6 years’ experience in value capture, and performance improvement centric consulting with demonstrated project and team management 

• Experience in a range of the core value capture capabilities: Operational flow, Capacity optimization, Cost efficiency, procurement, revenue cycle, labor analysis, provider operations 

• Superior analytical skills combined with demonstrated expertise in consulting approaches  

• Proven ability to motivate and coach people in multiple dimensions including analytical skills, project management, client relationship management, and interpersonal skills 

• Strong “bedside manner” with clients: able to engage at varying levels within a client’s organization, helping drive the research, strategic planning, and/or change required to realize the project objectives 

• Strong project management skills including work planning, presentation development, quality control, and client management 

• Excellent communication skills both oral and written and the ability to influence others 

• Bright, conceptual and a quick learner, able to quickly assess a situation and generate new insights and actionable ideas 

L.E.K. Consulting offers a competitive salary commensurate with experience as well as a performance bonus, profit sharing, and other benefits. The total potential compensation at these levels ranges from $395,000 (Manager) to $420,000 (Sr. Manager).  The realization of performance bonuses and profit sharing are influenced by both individual and firm performance. Broader firm benefits include 401K, health/dental/vision insurance, paid vacation and holidays, sick leave and short and long term disability insurance.

International candidates will be considered. L.E.K. Consulting will assist you as necessary in accordance with our policy of obtaining employment authorization, however; we cannot guarantee that work authorization will be granted. 

L.E.K Consulting is an Equal Opportunity Employer.

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