Knowledge Management Specialist

Boston

The Knowledge Management Specialist plays a key role in supporting L.E.K’s ability to deliver outstanding results for our clients in the Consumer and Tech, Media, and Telecom (TMT) sectors. Knowledge Management (KM) is critical to capture the best of our consulting staff’s individual and collective expertise and to make it available to the broader firm. The KM Specialist will work closely with members of the KM team as well as the Consumer and TMT sector heads and strategy personnel to help package, develop and deliver IP content, which will have a direct impact on the sales, marketing and delivery capability of the firm.

Responsibilities

  • Identifies and captures key information from client development and case team efforts including industry insights, strategic frameworks, case examples, tools and templates.
  • Coordinates across KM team and Consumer and TMT sector specialists to identify sector content priorities and work as a team to capture and codify materials
  • Maintains practice areas site(s) on L.E.K. intranet ensuring most recent tools, templates, and insights are represented; identifies content gaps
  • Helps develop credentials/materials on key topics across various sectors to support client development and sales & marketing efforts
  • Acts as a champion for KM and promote continued enhancements in process, content, and IP best practices across the firm
  • Creates and package content and insights in a manner consistent with L.E.K.’s standards

Qualifications:

  • Bachelor’s degree required
  • Experience in professional services firm preferred
  • Excellent written/verbal communication skills and interpersonal skills
  • The ability to engage with stakeholders at all levels of the business
  • Energy, enthusiasm and drive to create a positive working relationship with the business and the team
  • Ability to multi-task, incorporating good organizational skills and flexibility
  • Proven technical awareness and commercial astuteness

Candidates responding to this posting must currently possess eligibility to work in the United States

L.E.K. Consulting offers a competitive compensation and benefits package

L.E.K Consulting is an Equal Opportunity Employer

This opportunity is closed to applications.